Definition of
Business Policy
Business Policy defines the scope or spheres within which
decisions can be taken by the subordinates in an organization. It permits the
lower level management to deal with the problems and issues without consulting
top level management every time for decisions. Business policies are the
guidelines developed by an organization to govern its actions. They define the
limits within which decisions must be made. Business policy also deals with
acquisition of resources with which organizational goals can be achieved.
Business policy is the study of the roles and responsibilities of top level
management, the significant issues affecting organizational success and the
decisions affecting organization in long-run.
Features of
Business Policy
An effective business policy must have following features-
1. Specific- Policy should be specific / definite.
If it is uncertain, then the implementation will become difficult.
2. Clear- Policy must be unambiguous. It should
avoid use of jargons and connotations. There should be no misunderstandings in
following the policy.
3. Reliable/Uniform- Policy must be uniform enough
so that it can be efficiently followed by the subordinates.
4. Appropriate- Policy should be appropriate to the
present organizational goal.
5. Simple- A policy should be simple and easily
understood by all in the organization.
6. Inclusive/Comprehensive- In order to have a wide
scope, a policy must be comprehensive.
7. Flexible- Policy should be flexible in
operation/application. This does not imply that a policy should be altered
always, but it should be wide in scope so as to ensure that the line managers
use them in repetitive/routine scenarios.
8. Stable- Policy should be stable else it will
lead to indecisiveness and uncertainty in minds of those who look into it for
guidance.
Difference between
Policy and Strategy
The term “policy” should not be considered as synonymous to
the term “strategy”. The difference between policy and strategy can be summarized
as follows-
1. Policy is a blueprint of the organizational
activities which are repetitive/routine in nature. While strategy is concerned
with those organizational decisions which have not been dealt/faced before in
same form.
2. Policy formulation is responsibility of top
level management. While strategy formulation is basically done by middle level
management.
3. Policy deals with routine/daily activities
essential for effective and efficient running of an organization. While
strategy deals with strategic decisions.
4. Policy is concerned with both thought and
actions. While strategy is concerned mostly with action.
5. A policy is what is, or what is not done. While
a strategy is the methodology used to achieve a target as prescribed by a
policy.
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