The strategy statement of a firm sets the firm’s long-term
strategic direction and broad policy directions. It gives the firm a clear
sense of direction and a blueprint for the firm’s activities for the upcoming
years. The main constituents of a strategic statement are as follows:
An organization’s strategic intent is the purpose that it
exists and why it will continue to exist, providing it maintains a competitive
advantage. Strategic intent gives a picture about what an organization must get into immediately in order to achieve the company’s vision. It motivates the
people. It clarifies the vision of the vision of the company. Strategic intent
helps management to emphasize and concentrate on the priorities. Strategic
intent is, nothing but, the influencing of an organization’s resource potential and core competencies to achieve what at first may seem to be unachievable
goals in the competitive environment. A well expressed strategic intent should
guide/steer the development of strategic intent or the setting of goals and
objectives that require that all of organization’s competencies be controlled
to maximum value.
Strategic intent includes directing organization’s attention
on the need of winning; inspiring people by telling them that the targets are
valuable; encouraging individual and team participation as well as
contribution; and utilizing intent to direct allocation of resources. Strategic
intent differs from strategic fit in a way that while strategic fit deals with
harmonizing available resources and potentials to the external environment,
strategic intent emphasizes on building new resources and potentials so as to
create and exploit future opportunities.
2
Mission
Statement
Mission statement is the statement of the role by which an
organization intends to serve it’s stakeholders. It describes why an organization
is operating and thus provides a framework within which strategies are
formulated. It describes what the organization does (i.e., present
capabilities), who all it serves (i.e., stakeholders) and what makes an
organization unique (i.e., reason for existence). A mission statement
differentiates an organization from others by explaining its broad scope of
activities, its products, and technologies it uses to achieve its goals and
objectives. It talks about an organization’s present (i.e., “about where we
are”). For instance, Microsoft’s mission is to help people and businesses
throughout the world to realize their full potential. Wal-Mart’s mission is “To
give ordinary folk the chance to buy the same thing as rich people.” Mission
statements always exist at top level of an organization, but may also be made
for various organizational levels. Chief executive plays a significant role in
formulation of mission statement. Once the mission statement is formulated, it
serves the organization in long run, but it may become ambiguous with
organizational growth and innovations. In today’s dynamic and competitive
environment, mission may need to be redefined. However, care must be taken that
the redefined mission statement should have original fundamentals/components.
Mission statement has three main components-a statement of mission or vision of
the company, a statement of the core values that shape the acts and behaviour
of the employees, and a statement of the goals and objectives.
Features of a Mission
a.
Mission must be feasible and attainable. It
should be possible to achieve it.
b.
Mission should be clear enough so that any
action can be taken.
c.
It should be inspiring for the management, staff
and society at large.
d.
It should be precise enough, i.e., it should be neither
too broad nor too narrow.
e.
It should be unique and distinctive to leave an
impact in everyone’s mind.
f.
It should be analytical,i.e., it should analyze
the key components of the strategy.
g.
It should be credible, i.e., all stakeholders
should be able to believe it.
3. Vision
A vision statement identifies where the organization wants
or intends to be in future or where it should be to best meet the needs of the
stakeholders. It describes dreams and aspirations for future. For instance,
Microsoft’s vision is “to empower people through great software, any time, any
place, or any device.” Wal-Mart’s vision is to become worldwide leader in
retailing. A vision is the potential to view things ahead of themselves. It
answers the question “where we want to be”. It gives us a reminder about what
we attempt to develop. A vision statement is for the organization and it’s
members, unlike the mission statement which is for the customers/clients. It
contributes in effective decision making as well as effective business planning.
It incorporates a shared understanding about the nature and aim of the
organization and utilizes this understanding to direct and guide the
organization towards a better purpose. It describes that on achieving the
mission, how the organizational future would appear to be.
An effective vision
statement must have following features-
a.
It must be unambiguous.
b.
It must be clear.
c.
It must harmonize with organization’s culture
and values.
d.
The dreams and aspirations must be
rational/realistic.
e.
Vision statements should be shorter so that they
are easier to memorize.
In order to realize the vision, it must be deeply instilled
in the organization, being owned and shared by everyone involved in the
organization.
4. Goals and objectives
A goal is a desired future state or objective that an
organization tries to achieve. Goals specify in particular what must be done if
an organization is to attain mission or vision. Goals make mission more
prominent and concrete. They co-ordinate and integrate various functional and
departmental areas in an organization. Well made goals have following features-
a.
These are precise and measurable.
b.
These look after critical and significant
issues.
c.
These are realistic and challenging.
d.
These must be achieved within a specific time
frame.
e.
These include both financial as well as
non-financial components.
Objectives are defined as goals that organization wants to
achieve over a period of time. These are the foundation of planning. Policies
are developed in an organization so as to achieve these objectives. Formulation
of objectives is the task of top level management. Effective objectives have
following features-
a.
These are not single for an organization, but
multiple.
b.
Objectives should be both short-term as well as long-term.
c.
Objectives must respond and react to changes in
environment, i.e., they must be flexible.
d.
These must be feasible, realistic and
operational.
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